MSN Music - Customer Service

We organized the links below to get you help asÂ quick as possible. Browse through the listÂ for assistance on the differentÂ questions and problems you may be encountering.

If the following topics and questions do not provide you with the information you are looking for, please contact our billing support or technical support teams directly.

NEW TO MSN MUSIC? START HERE

Getting Started

Signing in with My Passport

Finding Music

Buying Music

Content Usage Rules

Copying My Music to a Portable Device

Burning My Music to a CD

Playing Music on a MP3 Player

System Requirements

Service Agreement

Â Â Â Â Top Questions and Issues

1.	Where does my music go after it downloads?
2.	My songs are not showing up in Windows Media Player
3.	I can't install the MSN Music Assistant
4.	My songs aren't playing
5.	Why does a downloaded song say 're-trying'?
6.	What are the supported portable devices?
7.	How do ratings and recommendations work?
8.	How do I play my music on another computer?
9.	How do I create a review?
10.	How do I back-up my music?
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